COOKIE POLICY

Salon uses cookies and other storage techniques to support key application functionality and to improve your experience of the Salon application.

Cookies are small files that websites place on your computer as you browse the web. Some cookies are key to the functionality of web applications, such as those allowing you to login. Another use of cookies is to help understand how you are using the app so that it can be improved.

Cookies can be first-party or third-party. First party cookies are only stored under the domain of the website that you are currently visiting, and can only track your movements in that domain. These are typically used for site functionality and to understand how you’re using that site only. Third party cookies are created by a domain other than the website you are visiting, and are used to track your movements across different sites. This is most often done to understand your internet usage and use that data to display more relevant advertisements.

As well as cookies, Salon also uses Local Storage, a web based technology similar to cookies, allowing larger amounts of data to be stored. This allows the Salon app to store things like your chat history and room list on your device for faster access.

If you opt in to sending us product analytics, Salon stores an Analytics ID in your account data on your Salon homeserver to understand your usage across different devices and sessions. This is described in detail in the Product Analytics section below.

Salon app stores data on your device to support essential application functionality. Some examples of this functionality are:

• Maintaining a local copy of your chat history;
• Storing an authentication token so you don’t have to login each time you open Salon;
• Caching data locally to reduce the number of network requests, in order to speed up loading time.

This data is not shared with any third parties.

Salon Web stores data both in cookies and in your browser’s Local Storage.

Salon iOS doesn't use cookies or local storage, but stores similar data in native app storage.

Salon app sends analytics data to Salon if you opt in to collection of usage data. This data is used to improve Salon products, and contains usage information and debugging telemetry. The data does not contain any personally identifying information such as Salon IDs or room IDs. You can change your analytics collection settings at any time in Salon settings.

Salon’s app analytics are powered by the Free and Open Source analytics platform Posthog, hosted entirely within our network. We don't share any analytics data with third parties.

When opted in, Salon’s app analytics generate a unique, anonymous Analytics ID for each Salon account, which is used to identify usage of the same account across different installations of the Salon app. This allows us to better understand how Salon is used across different devices and platforms in order and improve the overall experience. The Analytics ID is stored in private account data on your homeserver in the key im.vector.analytics.

If you explicitly submit logs for troubleshooting via our Rageshake feature, Salon receives detailed technical information about your use of Salon, and identifiers such as your Salon ID. You can find more details about that data in our Privacy Policy. 

These are cookies and/or identifiers that are ‘strictly necessary’ and don’t require your consent, as we need them for the delivery of the services you are using. This means that we need these cookies to be used for the app to function properly, or to comply with security requirements.

Cookies with “session” retention expire when logging out.

These are cookies and/or identifiers which will require your consent (‘opt-in’) for them to be used. These help us understand how our products are used so that we can continue to improve them.

Domain: Salon Mobile App

Cookie/identifier type: Analytics ID

Description: An ID stored in account data on your matrix homeserver. This is only created if you opt in to product analytics using one of the Salon apps.

Retention: Does not expire

First Party/Third party: First party